Handmade Solid Wood Decor Policy
At House of St. Indie, we take pride in offering handcrafted, solid wood furniture that exudes authenticity and craftsmanship. Each piece in our collection is meticulously crafted by skilled artisans, resulting in unique variations in size, color, finish, texture, and natural grain pattern. These variations are an integral part of the handmade process and contribute to the beauty and character of our products.
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We strongly encourage our customers to understand the nature of handmade solid wood furniture to avoid any misconceptions or disenchantment later on. Please note the following attributes that are considered normal for our handmade products:
1. Different Shades of Wood or Finish: Variations in wood tone or finish add to the natural beauty of the piece.
2. Slight Design Differences: Handcrafted pieces may have slight variations in design from the published picture, such as carving details.
3. Small Filler Marks: Minor filler marks may be present, provided they do not significantly detract from the overall appearance.
4. Dimension Differences: Acceptable variations in dimensions, including shelf positioning and product height.
5. Unique Pieces: Handmade items may not be identical, and customers seeking exact matches should consider ordering bespoke products.
6. Fabric Orientation and Color: Fabrics may differ slightly from the photographs due to variations in color rendition and fabric positioning.
7. Gaps Around Drawers and Doors: Allowances for temperature changes may result in slight gaps around drawers and doors.
8. Minor Off-Touch in Painted and Screen Printed Items: Due to the manual nature of the process, minor variations may occur in painted or screen printed items.
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We do not consider these variations as defects but rather as evidence of the authentic craftsmanship behind each piece. If you have any questions or concerns about our handmade solid wood furniture, please feel free to contact us. Thank you for choosing House of St. Indie for your home decor needs.